989jl Casino — Privacy Policy

This Privacy Policy ("Policy") is issued by 989jl Casino ("989jl", "we", "us", "our"), operating at 989jl.club, and applies to all personal information collected from individuals ("you", "your", "player", "data subject") who access, register with, or use any service or feature available on the 989jl platform.

989jl Casino is committed to protecting the privacy and personal data of all players, with particular regard to the rights of Filipino players under the Republic of the Philippines Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations, as enforced by the National Privacy Commission (NPC).

This Policy governs personal data collected through the 989jl website, mobile-optimised browser experience, customer support interactions, payment processing, and any other touchpoint through which 989jl interacts with players. By registering an account or continuing to use the 989jl platform after the effective date of this Policy, you consent to the collection and processing of your personal data as described herein.

For the purposes of the Data Privacy Act of 2012 and applicable data protection law, 989jl Casino is the personal information controller in respect of the personal data of players using the 989jl.club platform.

989jl operates within a PAGCOR-regulated environment. As a regulated operator, 989jl is subject to both privacy obligations under the DPA 2012 and data-related compliance obligations under PAGCOR's regulatory framework, the Anti-Money Laundering Act (RA 9160 as amended), and related Philippine legislation.

If you have any questions about this Policy, the data 989jl holds about you, or how your data is processed, please contact the 989jl Data Privacy Officer through the channels specified in Section 15 of this Policy.

989jl collects the following categories of personal data from players:

Identity and Registration Data

This includes your legal full name, date of birth, gender, government-issued identification details (such as UMID, PhilHealth card, passport, or driver's license), and the username you select during registration.

Contact and Communication Data

Your Philippine mobile number (primary identifier and OTP recipient), email address if provided, and records of communications between you and the 989jl support team via live chat and email.

Financial and Transaction Data

Information related to your deposits and withdrawals, including the payment methods used (GCash, Maya, BPI, BDO, Metrobank, InstaPay, and others), transaction reference numbers, transaction amounts in PHP, and payment account identifiers (e.g., GCash mobile number, bank account partial details). 989jl does not store full bank account numbers or GCash PINs.

Gaming Activity Data

Records of games played, bet amounts, win and loss outcomes, bonus claims and wagering progress, session duration, and game category preferences. This data is necessary for account management, dispute resolution, and regulatory reporting.

Technical and Device Data

IP address, device type and operating system, browser type and version, time zone setting, session timestamps, page navigation data, and platform performance metrics collected through cookies and server logs.

Verification Documentation

Copies of identity documents, selfies or biometric data submitted during KYC verification, and proof-of-address documentation where required. These are processed and stored in accordance with the KYC procedures required by PAGCOR and anti-money laundering regulations.

989jl collects your personal data through the following means:

• Directly from you: Information you provide when creating your account, completing your profile, submitting KYC documents, making deposits or withdrawal requests, contacting customer support, or participating in promotions.
• Automatically through platform use: Technical data collected through cookies, server logs, and analytics tools as you navigate the 989jl platform. See Section 10 for details on cookie use.
• From payment processors: Transaction confirmation data from GCash, Maya, and partner banks when you process deposits and withdrawals. 989jl receives only the data necessary to confirm and record the transaction.
• From identity verification services: Where 989jl uses third-party KYC or identity verification providers, those providers may share confirmation of your identity against the documents you submitted, consistent with their own privacy policies.
• From regulatory sources: In limited circumstances required by Philippine law, PAGCOR or law enforcement may disclose information to 989jl in connection with compliance obligations.

989jl uses your personal data only for the purposes described in this Policy. The primary purposes for which your data is processed are:

• Account creation and management: Registering and maintaining your 989jl account, verifying your identity, and managing your wallet balance.
• Transaction processing: Facilitating deposits and withdrawals via GCash, Maya, and other approved payment methods, and maintaining accurate records of all financial transactions in your account.
• Regulatory compliance: Fulfilling 989jl's obligations under PAGCOR regulations, the Anti-Money Laundering Act, the Data Privacy Act, and other applicable Philippine legislation — including mandatory reporting of suspicious transactions to the Anti-Money Laundering Council (AMLC).
• Customer support: Responding to your queries, investigating complaints, and resolving disputes through 989jl's support channels.
• Fraud prevention and security: Detecting and preventing unauthorised account access, fraudulent transactions, bonus abuse, and other prohibited conduct, including through automated pattern analysis of gaming and transaction data.
• Responsible gaming: Monitoring for signs of problematic gambling behaviour, applying self-exclusion and limit settings at your request, and complying with PAGCOR's responsible gaming requirements.
• Platform improvement: Analysing anonymised or aggregated usage data to improve the 989jl platform, optimise the mobile experience, and develop game and product features relevant to Filipino players.
• Marketing communications: Sending promotional offers, bonus notifications, and platform updates to your registered mobile number or email address, subject to your communication preferences. You may opt out of marketing communications at any time through your account settings or by contacting support.

Under the Data Privacy Act of 2012, 989jl processes personal data on the following legal bases:

• Consent: For marketing communications and certain non-mandatory data collection. You may withdraw consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.
• Contractual necessity: Processing required to fulfil the player agreement under 989jl's Terms & Conditions — including account operation, transaction processing, and dispute resolution.
• Legal obligation: Processing required to comply with PAGCOR regulations, the Anti-Money Laundering Act, the Tax Reform for Acceleration and Inclusion (TRAIN) Act, and other applicable Philippine laws.
• Legitimate interests: Processing for fraud prevention, security monitoring, platform improvement, and responsible gaming purposes, where such interests are not overridden by your privacy rights.
• Vital interests: In exceptional circumstances where processing is necessary to protect the safety of a data subject or another person.

989jl does not share your personal data with third parties except in the following circumstances:

Service Providers

989jl engages trusted third-party service providers to assist in operating the platform, including payment processors (GCash/Maya/bank integrations), identity verification providers, cloud hosting services, customer support infrastructure, and game providers. These service providers are contractually prohibited from using your data for any purpose other than providing the services for which they are engaged by 989jl and are required to implement appropriate data security measures.

Regulatory and Law Enforcement Disclosure

989jl will disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, the Bureau of Internal Revenue (BIR), or law enforcement agencies where required to do so by law, court order, or regulatory direction. 989jl will notify affected players of such disclosures to the extent permitted by law.

Business Transfers

In the event of a merger, acquisition, or transfer of substantially all of 989jl's business assets, player personal data may be transferred to the acquiring entity as part of that transaction, subject to equivalent data protection obligations.

With Your Consent

989jl may share data with third parties in other circumstances where you have provided express, informed consent to such sharing.

The 989jl platform may use service providers, game technology systems, or cloud infrastructure located outside the Philippines. Where personal data is transferred outside the Philippines, 989jl ensures that appropriate safeguards are in place consistent with the requirements of the Data Privacy Act of 2012 and NPC regulations on cross-border data transfers.

Such safeguards include contractual clauses requiring overseas recipients to maintain data protection standards equivalent to Philippine law, restricting overseas recipients to processing only the minimum data necessary for their service function, and requiring notification to 989jl of any data breach involving Philippine player data.

By using 989jl Casino, you acknowledge and consent to the transfer of your personal data to overseas service providers as described above, subject to the safeguards outlined in this section.

989jl retains personal data only for as long as necessary to fulfil the purposes for which it was collected, subject to the minimum retention periods required by Philippine law. The following retention schedule applies:

After the applicable retention period expires, 989jl will securely delete or anonymise your personal data in accordance with NPC guidelines. Anonymised, aggregated data may be retained indefinitely for statistical and analytical purposes.

989jl Casino uses cookies and similar technologies on the 989jl.club platform to provide essential functionality, improve your experience, and analyse platform performance.

Types of Cookies Used by 989jl

• Essential/Session Cookies: Required for the platform to function. These cookies maintain your login session, store your language preferences, and enable security features including session expiry. These cannot be disabled without disrupting your ability to use the platform.
• Functional Cookies: Remember your preferences, such as game filters and display settings, between sessions. These improve your experience by reducing the need to reconfigure settings on each visit.
• Analytics Cookies: Collect anonymised data about how players navigate the 989jl platform — which pages are visited, where users encounter friction, and how game category engagement varies. This data is used exclusively to improve the platform and is not shared with advertising networks.
• Security Cookies: Support fraud detection and account protection functions by storing an anonymised device fingerprint used to detect logins from unrecognised devices.

989jl does not use advertising or cross-site tracking cookies that follow your activity across other websites for advertising retargeting purposes.

Managing Cookies

You may configure your browser to block or delete cookies. Blocking essential cookies will impair or prevent your ability to log in and use the 989jl platform. Instructions for managing cookies are available in your browser's help documentation. The specific settings depend on the browser and device you use — Chrome, Firefox, Safari, and Samsung Internet all provide cookie management options in their respective settings menus.

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 989jl Casino. These rights may be exercised by contacting 989jl's support team using the details in Section 15.

To exercise any of the above rights, submit a written request to [email protected] with the subject line "Data Subject Rights Request." Include your full name, registered mobile number, and a description of your request. Requests will be acknowledged within 5 business days and actioned within 30 calendar days.

989jl implements technical and organisational security measures proportionate to the risks associated with processing personal data of casino players. These measures include:

• Encryption: All data transmitted between your device and 989jl servers is encrypted using TLS 1.2 or higher. Sensitive personal and financial data at rest is encrypted using AES-256 encryption.
• Access controls: Personal data is accessible only to 989jl personnel and service providers with a demonstrated need for access in connection with their specific role. Access is governed by role-based permissions and is logged for audit purposes.
• Penetration testing and vulnerability management: 989jl's platform undergoes regular security testing to identify and remediate vulnerabilities before they can be exploited.
• Incident response: A documented data breach response procedure is in place, enabling rapid identification, containment, and notification in the event of a security incident affecting player data.
• Two-factor authentication: OTP-based verification is available on 989jl accounts as an additional layer of security for login and sensitive account actions.

While 989jl takes reasonable precautions to protect your data, no platform can guarantee absolute security against all potential threats. You play an important role in keeping your account secure by maintaining a strong password, keeping your OTP private, and reporting suspicious account activity immediately.

989jl Casino's services are strictly restricted to individuals aged 21 years and above, consistent with PAGCOR's regulatory requirements for online gaming in the Philippines. 989jl does not knowingly collect personal data from individuals under the age of 21.

If 989jl becomes aware that personal data has been submitted by or on behalf of a person under 21, such data will be deleted promptly and the associated account will be closed. Parental and guardian concerns regarding potential underage access should be directed to [email protected].

Parents and guardians of minors who have access to devices used by registered 989jl players are encouraged to make use of their device's built-in parental control features to restrict access to gambling platforms.

989jl Casino reserves the right to update or amend this Privacy Policy at any time, consistent with changes in applicable Philippine law, regulatory requirements, or platform operations. When material changes are made to this Policy, 989jl will notify registered players through one or more of the following means: a notification displayed on login to the 989jl platform, an SMS or email to your registered contact details, or a prominent notice on the 989jl.club website.

Your continued use of the 989jl platform after the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms. The current effective version of this Policy is always available at 989jl.club/privacy-policy and bears the "Effective Date" shown at the top of this document.

If you do not agree with changes made to this Policy, you should cease using the 989jl platform and may request account closure by contacting our support team, subject to the account closure provisions in the Terms & Conditions.

If you have questions about this Privacy Policy, wish to exercise your data subject rights, or have concerns about how 989jl is handling your personal data, please contact us through:

• Live Chat: Available 24/7 directly within the 989jl platform. This is the fastest channel for urgent data-related concerns.
• Email: [email protected] — for data subject rights requests, please use the subject line "Data Subject Rights Request." For privacy complaints, use "Privacy Complaint."

989jl will acknowledge all privacy-related communications within 5 business days and will work to resolve substantive data requests within 30 calendar days. For complex requests, we may request an extension of up to an additional 30 days, with notification of the extension provided to you in writing.

Escalation to the National Privacy Commission

If you are not satisfied with 989jl's response to a privacy complaint or data subject rights request, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC), the government authority responsible for enforcing the Data Privacy Act of 2012. The NPC accepts complaints from data subjects whose rights under Philippine privacy law have been violated.