989jl Casino — Terms & Conditions

The following defined terms apply throughout these Terms & Conditions and all related 989jl Casino policies.

By accessing 989jl Casino, registering an account, making a deposit, or placing any wager, you confirm that you have read these Terms & Conditions in their entirety, that you understand them, and that you agree to be legally bound by them.

These Terms & Conditions apply in conjunction with any specific rules applicable to particular games, promotions, or services offered on the 989jl platform. In the event of any conflict between these general Terms & Conditions and game-specific or promotion-specific rules, the more specific rules will prevail to the extent of the inconsistency.

These Terms & Conditions were last updated on 1 January 2026. 989jl Casino reserves the right to amend these terms at any time, with reasonable notice provided to registered players via the platform or by email where applicable.

Age Requirement

You must be at least 21 years of age to register or use any services provided by 989jl Casino. This age threshold is mandated by PAGCOR's regulations governing online gaming in the Philippines. By registering, you represent and warrant that you are 21 years of age or older. 989jl reserves the right to request documentary proof of age at any time, and to suspend or close accounts where such proof is not provided or where the required age threshold is not met.

Underage gambling is illegal in the Philippines. 989jl Casino takes this obligation seriously and implements technical and procedural controls to prevent minors from accessing the platform.

Residency and Legal Capacity

By registering, you confirm that online gambling is legal in your jurisdiction of residence, that you are accessing 989jl from a location where such activity is permitted, and that you have full legal capacity to enter into a binding contract.

Players located in Restricted Territories are prohibited from registering or using the 989jl platform. Any account created in violation of this restriction will be closed and funds held pending investigation.

Registration Information

You must provide accurate, complete, and up-to-date information when registering your 989jl account. This includes your legal full name, date of birth, Philippine mobile number, and any other details requested during the registration process. Providing false or misleading information constitutes a breach of these terms and may result in account closure.

Each individual may hold only one registered account. Creating duplicate accounts — whether under the same or different personal details — is strictly prohibited. 989jl will close duplicate accounts and may forfeit any balances held therein if fraudulent intent is identified.

Account Security

You are solely responsible for maintaining the confidentiality of your 989jl login credentials, including your username, password, and any one-time PINs (OTPs) sent to your registered mobile number. You must not share your credentials with any third party under any circumstances.

989jl Casino will never contact you via SMS, live chat, or email to request your password or full OTP. Any such request is fraudulent. If you receive a suspicious communication purportedly from 989jl, report it immediately to our support team.

You agree to notify 989jl immediately via live chat or by contacting [email protected] if you suspect that your account has been accessed without your authorization. You accept responsibility for all activity conducted through your account prior to such notification.

Identity Verification (KYC)

989jl reserves the right to require identity verification (Know Your Customer procedures) at any stage of your account lifecycle. KYC may be triggered by withdrawal requests above specified thresholds, unusual account activity, or regulatory requirements. Failure to complete KYC verification within the timeframe specified will result in withdrawal suspension until compliance is achieved.

Documents typically requested include a government-issued ID (UMID, PhilHealth, Passport, Driver's License, or equivalent) and proof of address. Documents must be current and legible.

Account Inactivity

An account is considered inactive if no login has occurred for a continuous period of twelve (12) months. 989jl may apply a monthly inactivity fee to dormant accounts after this period, as permitted by applicable regulations. You will be notified prior to any fee being applied. Any remaining balance will be preserved subject to deduction of applicable fees.

Deposits

989jl Casino accepts deposits via GCash, Maya (PayMaya), GrabPay, BPI, BDO, Metrobank, InstaPay, PESONet, and USDT, subject to availability at the time of transaction. All deposits are credited in Philippine Peso (PHP) at the applicable exchange rate where currency conversion is involved. Minimum deposit amounts are ₱100 unless otherwise specified.

All funds deposited into your 989jl account must originate from payment accounts registered in your own name. Deposits from third-party accounts — regardless of consent — are prohibited and may result in account suspension. This restriction applies equally to GCash, Maya, and bank accounts.

989jl does not accept payments from credit cards, pre-paid cards of unknown origin, or any payment method that 989jl determines, at its sole discretion, to be associated with fraud, money laundering, or prohibited activity.

Withdrawals

Withdrawal requests are processed to the same payment method used for the original deposit wherever technically feasible. Minimum withdrawal amount is ₱100. GCash and Maya withdrawals are typically processed within ten (10) minutes of approval. Bank transfers are processed within the same business day.

Before processing a withdrawal, 989jl may require completed identity verification and confirmation that any applicable bonus wagering requirements have been met. Withdrawals submitted while bonus wagering is incomplete may be declined or the bonus forfeited at 989jl's discretion, depending on the specific promotion terms.

989jl Casino offers promotions including welcome bonuses, reload bonuses, cashback offers, free spins, and VIP-tier rewards. Each promotion is subject to specific terms and conditions communicated at the time the promotion is offered or claimed.

General principles applicable to all 989jl promotions include:

• Bonus funds must be wagered the specified number of times before they become withdrawable. The applicable wagering multiplier is stated in each promotion's terms.
• Only one bonus offer may be active at any given time unless 989jl's promotion terms explicitly permit combining offers.
• Bonuses are intended for personal recreational use. Systematic or professional exploitation of bonus offers — including through coordinated betting patterns designed to guarantee profit from bonus funds — constitutes bonus abuse and will result in forfeiture of the bonus and associated winnings.
• 989jl reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice, subject to honouring bonuses already claimed and in active use.
• Maximum bet limits during bonus wagering may apply. Bets placed above specified maximum limits while a bonus is active may be voided.

All games available on the 989jl Casino platform are governed by their respective game rules, which are accessible within each game interface. By participating in any game, you acknowledge and accept the applicable game rules.

989jl's games operate using certified Random Number Generator (RNG) technology audited by independent testing laboratories. The results of all games are determined by these RNG systems, and 989jl makes no representation that past results influence future outcomes.

In the event of a malfunction, software error, or technical failure during a game session, the relevant game round may be voided. 989jl will not be liable for losses or forgone winnings arising from such technical incidents, and bets placed during a verified malfunction will be refunded to the player's wallet.

Live casino game outcomes are final and binding. 989jl accepts no responsibility for the conduct of third-party live dealer operators, but disputes regarding live dealer rounds may be escalated through 989jl's support team for investigation with the relevant provider.

Sports betting wagers are settled according to 989jl's Sports Betting Rules, available in the sports section of the platform. Results are confirmed via official sources. In cases of disputed outcomes, the decision of 989jl's trading team — after reference to official result sources — is final.

The following conduct is strictly prohibited on 989jl Casino. Breach of any prohibition in this section may result in immediate account suspension, forfeiture of balances, and referral to relevant law enforcement authorities:

• Registering, accessing, or using the platform while under 21 years of age.
• Creating more than one account, whether under the same identity or a different identity.
• Providing false, misleading, or incomplete registration or verification information.
• Using any software, bot, script, AI tool, or automated system to interact with the 989jl platform, including for the purpose of placing bets, collecting data, or exploiting bonus offers.
• Engaging in any form of collusion with other players, employees, or third parties to gain an unfair advantage.
• Using 989jl accounts to process funds on behalf of third parties (third-party payment processing).
• Deliberately exploiting errors, loopholes, software bugs, or system malfunctions. Any winnings obtained through exploitation of a known or suspected error are forfeitable.
• Attempting to reverse-engineer, copy, scrape, or reproduce any part of the 989jl platform or its game content.
• Engaging in any activity related to money laundering, terrorism financing, or other criminal conduct.
• Harassing, threatening, or abusing 989jl employees, agents, or other players through any communication channel.

All content on the 989jl Casino platform — including but not limited to software, game content, graphics, trademarks, logos, text, layout, and design — is the intellectual property of 989jl Casino or its licensed content providers. All rights are reserved.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the 989jl platform solely for your personal recreational use in accordance with these Terms & Conditions. This licence does not grant you any right to copy, reproduce, distribute, transmit, broadcast, modify, adapt, or create derivative works from any platform content.

Any unauthorised use of 989jl's intellectual property is a breach of these terms and may constitute infringement under applicable Philippine intellectual property law.

989jl Casino is committed to promoting responsible gambling practices among all players. We recognise that gambling, when not managed carefully, can become harmful. 989jl provides the following tools to help players maintain control:

• Deposit Limits: Players may set daily, weekly, or monthly maximum deposit limits in Account Settings. Limit reductions take effect immediately; limit increases are subject to a minimum 24-hour cooling-off period.
• Session Loss Limits: Players may set a maximum loss threshold per session, after which further play is temporarily suspended.
• Reality Checks: Timed notifications during play sessions display elapsed time and net balance change at intervals chosen by the player.
• Self-Exclusion: Players may request temporary exclusion (24 hours, 7 days, or 30 days) or permanent self-exclusion. Self-exclusion is applied platform-wide across all game categories. Permanent self-exclusion cannot be reversed.
• Account Cooling-Off: A short-term break from 989jl of 24 hours to 6 weeks, during which account access is suspended but the account remains active.

989jl complies with PAGCOR's responsible gaming guidelines and participates in regulatory initiatives related to player protection. Players who believe their gambling activity has become harmful are encouraged to seek assistance from available mental health and problem gambling resources in the Philippines.

To the maximum extent permitted by applicable Philippine law, 989jl Casino's total liability to you in respect of any claim arising from or related to your use of the platform shall be limited to the total net deposits made to your account in the ninety (90) days preceding the event giving rise to the claim.

989jl shall not be liable for:

• Any indirect, consequential, incidental, special, or punitive damages arising from your use of the platform, including loss of profits, loss of data, or loss of gaming opportunity.
• Service interruptions caused by maintenance, technical failures, internet connectivity issues on the player's side, or force majeure events including but not limited to natural disasters, acts of government, civil unrest, or pandemics.
• Losses arising from unauthorized account access where the player failed to maintain adequate security of their login credentials.
• Decisions made by third-party game providers, live dealer operators, or sports event organisers that affect game or betting outcomes.
• Any tax obligations arising from winnings generated on the 989jl platform. Players are solely responsible for assessing and fulfilling their tax obligations under Philippine law.

Nothing in these Terms & Conditions limits 989jl's liability for fraud, fraudulent misrepresentation, death, or personal injury caused by 989jl's negligence, to the extent such limitation is prohibited by law.

989jl Casino reserves the right to suspend, restrict, or close any player account at any time, with or without prior notice, in the following circumstances:

• Breach of any provision of these Terms & Conditions.
• Reasonable suspicion of fraudulent activity, money laundering, or other criminal conduct.
• Failure to complete identity verification within specified timeframes.
• Provision of false or misleading registration information.
• Breach of the one-account-per-player rule.
• Court order, regulatory direction, or law enforcement instruction.
• At the player's own request for self-exclusion or account closure.

Where an account is closed due to a player's breach of these terms, any balance held in the account at the time of closure may be forfeited, subject to applicable regulatory requirements. Where closure is initiated by 989jl for non-breach reasons, withdrawable balances will be returned to the player's registered payment method after completion of any required verification.

Players wishing to close their account voluntarily may do so by contacting [email protected]. Any pending bonus balance at the time of voluntary closure will be forfeited. Real money funds will be returned within the standard processing timeframes.

If you have a complaint or dispute relating to your 989jl account, transactions, game outcomes, or any other platform matter, please follow the procedure below:

1. First Step — Internal Support: Contact 989jl's customer support team via live chat or by emailing [email protected]. Provide full details of your complaint including your registered mobile number, the date and nature of the issue, and any relevant screenshots or transaction references. We aim to acknowledge complaints within 24 hours and resolve within 5 business days.
2. Second Step — Escalation: If your complaint is not resolved to your satisfaction through initial support contact, you may escalate the matter in writing to 989jl's compliance team at [email protected] with the subject line "Formal Complaint." A senior review will be conducted and a written response provided within 10 business days.
3. Third Step — Regulatory Escalation: If the matter remains unresolved after exhausting 989jl's internal process, you may refer the complaint to PAGCOR through their official regulatory channels. PAGCOR's jurisdiction covers regulated online gaming activity in the Philippines.

Game round outcomes that are determined by certified RNG systems are final and not subject to appeal on the grounds of statistical improbability alone. Technical malfunctions during play will be investigated and, where verified, the affected round voided with the stake refunded.

989jl Casino reserves the right to amend, modify, or replace these Terms & Conditions at any time. When material changes are made, 989jl will provide reasonable notice to registered players through one or more of the following means: a notification within the platform on login, an email to your registered address, or a prominent notice on the 989jl website.

Your continued use of the 989jl platform following the effective date of any amendment constitutes your acceptance of the amended Terms & Conditions. If you do not agree to the amended terms, you must cease using the platform and may request account closure by contacting support.

The version of the Terms & Conditions currently in effect is the version published at 989jl.club/terms-conditions and bears the "Last Updated" date shown at the top of this document. Previous versions are archived internally and available upon written request.

These Terms & Conditions and any dispute or claim arising out of or in connection with them — including non-contractual disputes — are governed by and construed in accordance with the laws of the Republic of the Philippines.

You agree that the courts of the Republic of the Philippines shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms & Conditions or the use of 989jl Casino, subject to the dispute resolution procedures set out in Section 13 above.

If any provision of these Terms & Conditions is found by a court of competent jurisdiction to be invalid, unlawful, or unenforceable, that provision shall be severed from the remaining terms, which shall continue in full force and effect.

For questions, complaints, or general enquiries regarding these Terms & Conditions or any aspect of 989jl Casino, please contact us through the following channels:

• Live Chat: Available 24/7 directly within the 989jl Casino platform after login.
• Email: [email protected] — responses within 24 hours on business days.

When contacting support regarding a dispute or compliance matter, please include your registered mobile number, a clear description of the issue, and any supporting documentation or screenshots. This will help ensure your query is directed to the appropriate team and resolved as promptly as possible.